Already estimated at over US$1 billion, the market is forecast to be worth US$1.86 billion by 2020 and is set to triple in size in a decade. Few sectors stand to benefit so much from chatbots as the travel industry
YOU. AT THEIR FINGERTIPS
The world’s top four messaging apps have more monthly active users than the top four social networking apps combined. With such intense engagement, it should be natural for brands and services to be present where the customers are. And yet, most hotels have no compelling presence within the messaging environment, thereby leaving a large customer base completely untapped.
BOTSMITH IS THE FIRST AND MOST COMPREHENSIVE PLUG-AND-PLAY SYSTEM FOR HOTELS TO LEVERAGE THE ENORMOUS COMMERCIAL POTENTIAL OF CONVERSATIONAL COMMERCE AND CHATBOTS.
Why chatbots are transforming
the travel industry
Marriott International’s AI-powered Chatbots on Facebook Messenger
Why Millennials Prefer Chatbots When Planning Their Vacations